RingCentral Outbound SMS Text not working (message cannot be sent error . . . 2 ) A small number of RingCentral customers experienced issues with numbers being improperly associated with approved SMS campaigns This is not due to an outage, but due to a technical issue that has since been identified RingCentral has communicated with impacted customers and provided a workaround to help customers to resolve the issue
️Update 1 23 2025 RingCentral Service Update: Calling-Inbound . . . 14:42:51 EST RingCentral Operations teams are performing mitigation steps for this issue and will provide the next update in 1 hour, or when a significant change in status occurs If you are experiencing this issue, please reach out to customer care
RingCentral Service Outage | Community How does Ringcentral plan on reimbursing its customers for time loss during the outages? This is indeed a very dangerous situation for any medical practice As a private psychiatric clinic in Houston this is a HUGE liability We are literally working with people who already have trust and abandonment issues
NO SOUND | Community - RingCentral I can receive sound when I visit youtube or skype but I can #39;t get any sound on my ringcentral desktop app I #39;ve purchased a new mic and new headset and I still can #39;t hear voicemail and no sound for calls i #39;ve called tech support and they refuse to help
Login to the community - community. ringcentral. com Hello RingCentral Community! As mobile carriers introduce new texting regulations, all business SMS users are required to register with The Campaign Registry (TCR) to ensure compliance With that being said, we have seen that the TCR has been one of our most frequently asked questions here in the RingCentral community
Setup Custom or Holiday Hours : Advanced Rule | Community - RingCentral Advanced Rules can be set for Holidays, Vacations, Sick-days or any other situation where you will need the calls re-routed nbsp;This can be done for Company Wide or User Holiday Hours nbsp;Here is a simple way to setup your Holiday Hours nbsp;Select the Specific Date Range, that way you don't
Understanding SMS Text Messaging Opt-Out Management in RingCentral If a customer changes their mind, they can opt back into receiving messages by texting “START” or “UNSTOP ” RingCentral will then allow messages from your business to be delivered again Best Practices for Managing SMS Opt-Outs Clear Communication: Always provide an easy way for customers to opt-out of your SMS communication Include a
How do you cancel a RC account? | Community - community. ringcentral. com We apologize for your account cancellation difficulties Please DM me your RingCentral account number or associated email We'll forward your request to our Customer Success team for direct assistance Thank you for your patience
How do I change a users name and email address without . . . - RingCentral I have a user that has recently married and has changed her name Once her name was changed in Active Directory, she has no longer been able to authenticate her Ring Central account How do I change her name and email address without deleting her account and starting over? I #39;ve read through some
How to make an international outgoing call? | Community Submit the form via your RingCentral support case page, choosing Phone as the product and Other as the category Once submitted, RingCentral will process the request, and you’ll be updated within 48 hours To learn more about this, check the the KB article HERE Recheck the Destination: Double-check the country code and phone number format