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- Protect yourself from internet scams - AOL Help
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email If you get an
- Use AOL Official Mail to confirm legitimate AOL emails
AOL Mail is focused on keeping you safe while you use the best mail product on the web One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail When we send you important emails, we'll mark the message with a small AOL icon beside the sender name
- Report abuse or spam on AOL - AOL Help
AOL protects its users by strictly limiting who can bulk send email to its users Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page Popular Products Account;
- Identify legitimate AOL websites, requests, and communications
• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams Always go directly to AOL Help Central for legitimate AOL customer support • Phishing - an attempt by scammers to pose as a legitimate company or individual to steal someone's personal information,
- How email spoofing can affect AOL Mail
AOL takes your security very seriously, and as such, we stay ahead of this problem by updating our DMARC policy to tell other compliant providers like Yahoo, Gmail, and Outlook to reject mail from AOL address sent from non-AOL servers While some legitimate emails come through this way via mailing lists and bulk senders, it also provides the means for spammers to take advantage
- Recognize a hacked AOL Mail account
Review your AOL Mail settings Hackers may change the settings in your AOL Mail account to disrupt your inbox or get copies of your emails Access your mail settings and make sure none of your info or preferences were changed without your knowledge Things to look for include: • Email filters • Display name • Email signature • Blocked
- Use AOL Certified Mail to confirm legitimate AOL emails
Use AOL Certified Mail to confirm legitimate AOL emails AOL may send you emails from time to time about products or features we think you'd be interested in If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name
- Secure your AOL account
• Protect yourself outside of AOL - Avoid installing malicious software • Sign out of public computers - Always sign out of your accounts when you're done • Don't fall for phishing scams - Don't click links you're unsure about, even from friends • Check your login activity - Check the recent activity on your account for unusual logins
- AOL Shield Pro: Privacy and Security Features - AOL Help
Patented technology to help prevent identity and data theft by identifying whenever a user navigates to a scam phishing site It blocks the phishing site from loading Block Listing Protection Once a phishing website has been confirmed, it is added to a block list that is maintained and made available for public use
- Email Support-AOL Help
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions Find the support options to contact customer care by email, chat, or phone number
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